Privacy Policy

Last updated: October 3, 2026

Happy Loong: Learn Chinese For Kids ("Happy Loong") is a Chinese-learning app for children. This policy explains what happens to information when a child uses the app and when a parent contacts us. The app is provided by Hainan Talent Bridge Technology Co., Ltd. ("we," "us").

Privacy at a glance

The detail below is for parents and caregivers. The short summary does not replace it.

Who we are and how to reach us

Hainan Talent Bridge Technology Co., Ltd.
220, 1/F, HQ of the West Coast Internet Information Industrial Park, Fuxing City, No. 9, Zhongshao Street, Xiuying District
Haikou, HAINAN 570312, China mainland
Phone: +86 170 9118 8107
General contact: contact@aelory.com
Privacy and support: support@aelory.com

Please include "Privacy request" in the subject line if you are asking about a child's information. Do not email us a child's recording or other sensitive information unless we specifically need it to resolve your request.

Information used on the device

Happy Loong stores learning progress, earned rewards, selected settings, purchase-access state, and downloaded-course status on the device. It uses these records to continue lessons, show the child's progress, and make downloaded lessons available. We do not require a child to enter a name, birthday, email address, or precise location.

This release does not provide cross-device learning-progress sync. Restore Purchases restores eligible paid access, not local learning progress. Removing the app or its data may remove locally stored progress and downloaded lessons.

Microphone and voice practice

If microphone permission is granted, the app records a child's pronunciation for a learning activity. It compares the recording with the lesson's reference audio on the device. We do not upload the recording for scoring or use it to identify the child.

Practice recordings are temporary files stored only on the device. Cleanup takes place locally: the app attempts to remove an earlier take when it is replaced and practice files when the lesson closes. An unexpected interruption may leave a temporary file until the operating system clears it or the app is removed. Microphone permission can be changed in iOS Settings. The child can continue learning without granting microphone permission, although voice practice will not work.

Course delivery and necessary technical information

When the app requests or downloads course content, our delivery infrastructure and its providers necessarily receive information such as IP address, request time, requested file, and technical request headers. We use this information to deliver files, keep the service secure, and diagnose failures. We do not use it for behavioral advertising, cross-app tracking, or child profiling.

The app uses Cloudflare infrastructure for content delivery and Hostinger-hosted services for website or content operations. These providers may process technical request data on our behalf.

Purchases

Apple handles App Store purchases and payment-card information. The app receives product and transaction status needed to unlock paid lessons and restore access. We do not receive a child's or parent's payment-card number. Apple's handling of purchase information is governed by Apple's privacy policy.

Contacting support

If a parent emails support, we receive the email address, message, and any information the sender chooses to include. We use it only to respond and resolve the request. We do not forward support emails to other mailboxes. Within our team, only authorized operations staff may access them. Our email hosting provider processes messages to deliver and store email. Please avoid sending a child's name, recording, or other information that is not needed.

What we do not do

The current app does not contain third-party advertising, behavioral tracking, or third-party analytics. We do not sell children's personal information, use it for targeted advertising, or ask for contacts, photos, or precise location for learning activities. We will review this policy and the app's privacy disclosures before adding any feature or provider that changes these practices.

Sharing, transfers, and security

We share information only with providers needed for the purposes above—Apple for purchases, Cloudflare for content delivery, and Hostinger for hosting and email operations—or where the law requires it. Service providers may process information outside the child's country. We take reasonable technical and organizational measures to protect information and limit staff access to those who need it for their work.

How long information is kept

Local progress and downloaded content remain on the device until the user removes or resets them, subject to normal device behavior. Temporary voice practice files are handled as described above. Apple retains purchase records under its own policies. Support messages are retained only as needed to respond and meet applicable obligations.

Aelory and Happy Loong website visits

The marketing websites at aelory.com and happyloong.aelory.com keep server access logs to count page visits, understand referring websites, check availability and diagnose errors. Logs contain the request time, internet address (IP address), requested page path, response status, browser or crawler identifier, referring website origin and response time. We omit query strings from logged page paths and referring URLs. We do not use analytics cookies, collect children's names or recordings through these websites, or use website logs for advertising profiles.

Access logs are restricted to authorized operators and are routinely rotated with a maximum retention of 30 days. Aggregate daily statistics, without visitor IP addresses, may be kept for up to 12 months. Availability-check history is kept for up to 90 days. Contact support@aelory.com with questions or requests about website information. Provider logs may have different retention periods under the providers' policies.

Routine access logging remains disabled on the separate Happy Loong course-content origin, and object-level access logging remains disabled on our course storage bucket. Delivery and hosting providers may separately retain technical data for service operation, security, and legal obligations under their applicable policies. These website statistics do not change how the app handles children's learning progress or voice practice.

Parents' choices and requests

A parent can deny or revoke microphone permission in iOS Settings and can remove local app data by deleting the app. A parent may ask us what information we hold about a child, request deletion of information we control, or ask us to stop further collection or use. Email support@aelory.com. We may ask for information reasonably necessary to verify that the requester is authorized; please do not send identity documents or a child's recording unless requested through an appropriate process. Because learning progress is held locally and we do not maintain child accounts, we generally cannot retrieve or identify a particular child's local progress from our servers. We cannot directly erase records held independently by Apple; Apple provides its own privacy and purchase controls.

Regional information

Privacy rights and complaint options can differ by location. Parents may contact us to exercise any rights available under applicable law.

Changes

We will update the date above when this policy changes. If a change materially affects children's information, we will provide any notice or parental choice required by law before using information in the new way.

Questions: support@aelory.com. See also Terms of Use and Support.